We understand how important the premium shipping is to each of customers, so we always commit ourselves to optimize the logistic system making everyone enjoy the shopping journey in Heysong. Before you make a purchase, you had better read the shipping terms below carefully. It would be helpful if you want to know how long will it take for the package to arrive or control your best delivery time without delay.  

We have Amazon US and European Stores and built the US, and Germany FBA warehouses, So, we will ship orders to you by Amazon warehouse for US and European customers. The customers from other countries will be shipped from the China warehouse.  

Country Warehouse EST Delivery Time Shipping Cost
United States USA Warehouse 1-3 Business day Free Shipping
France, Germany, Italy, Netherlands, Spain, Sweden, Turkey, the United Kingdom Germany Warehouse 1-3 Business day Free Shipping
Others China Warehouse 10-30 Business day Free Shipping

Shipping Cost

We ship all of products worldwide and is free

Delivery Time

Processing time:  1-2 working days

Shipping time: The time for your item(s) to shipping from our warehouse to your address.

Delivery time = Processing time + Shipping time


1. All the weight above should be Gross Weight.
2. If you have not received your package based on the above estimates, please kindly contact us at [email protected].


q: When will my order ship?

Most of the time, we will process your order in 24 hours(Sunday and holidays excepted). But for the item shipped from China, it may take 3-5 business days to ship out.

q: How much does shipping cost?

The shipping fee of All orders is free!

q: How to track my order?

You can track your order on our website in 2-5 business days after your purchase. We will send a shipping confirmation email to you after shipped the order. there is a tracking number in the email.
You can track it on track.aftership.com
To make sure you receive our email, please drag this email to the primary folder, add us to contacts, or check your SPAM folder.

q: Do you have international shipping?

Yes, we’re building more Heysong’s multi-warehouses around the world, your order will be shipped from the closest warehouse accordingly. Or from Shenzhen China instead.

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