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Heysong Audio products are warranted to be free from defects in materials or workmanship for 1 year from the date of purchase.
Within this period, consumer's sole and exclusive remedy and Heysong’s sole and exclusive responsibility under this warranty will be repair or replacement or refund of the defective product during the 12-month limited warranty period. Heysong shall not be responsible for any direct or indirect injury, loss or damage, resulting in inability to use the product, which caused by the consumer.
This warranty does not apply to
1. Damage resulting from use, setup or installation not in accordance with installation and operating instructions.
2. Damage caused by misuse, accident (including, but not limited to, collision, fire and food or liquid spillage), neglect, abuse, alteration, abnormal stress (including, but not limited to, use under improper temperature, humidity or other conditions).
3. Unauthorized modification or improper storage of any part of the product.
4. cosmetic damage, including but not limited to scratches or dents
5. damage caused by force majeure, other forces beyond our reasonable control, including lightning strikes, tornadoes, earthquakes, floods, war or other "force majeure" events;
6. Attempts to repair by anyone other than an authorized agency;
7. Products without sufficient proof of purchase, lost or stolen products.